Booth Whistler 2026
Frequently Asked Questions
Important Dates
Trip Options:
Trip Options may include the following if offered for your trip:
- Lift Tickets
- Equipment Rentals (Ski/Snowboard, Poles, Boots, Helmet)
- Lessons
- Ground Transportation and/or transfers
- Non-skiing activities (e.g., Snowshoeing)
*Lodging (Trip Packages) (unless transferred), Insurance, and Tax & Services are nonrefundable. Please see your trip’s terms and conditions for more information.
Trip Option Deadlines
- Last day to change/cancel trip options at no fee
- November 13, 2026
- Edits to customer invoices start incurring fees
- November 14, 2026- $30.00 CAD per change
- Although change requests by individual customers after November 13, 2026 are not guaranteed, SkiSync will manage customer invoice edits for a fee beginning November 14, 2026 when and if possible.
- If you are requesting a change to your invoice during this period, please contact info@skisync.com. All invoice portals will be locked after the November 13, 2026 deadline.
Trip Transfer Deadlines
Cancellations and Transfers must be made within the SYNC registration system to be
recognized by your ski group and/or SkiSync.
- Last day to transfer the Lodging Trip Package, at a $120.00 CAD fee.
- Prior to November 13, 2026 the following items are available for transfer: Lodging, Lift Tickets, Equipment Rentals, Ground Transportation and Non-skier Activities.
- There is a $120.00 CAD transfer fee for customers who transfer their trip to another traveler. The new traveler cannot be a registered customer. It must be a new person who is also a member of the Booth. SkiSync requires at least 5 business days to initiate a transfer between the canceling and new customer. Once the transfer is initiated, SkiSync requires an additional 5 days to finalize the transfer by canceling and refunding the person being removed from the trip.
- Last day to transfer the Trip Package, Lift Tickets, and Ground Transfers only.
- Between November 14, 2026 and November 28, 2026 (15 days prior to contracted arrival date) the following items are available for transfer: Lodging, Lift Tickets and Ground Transfers.
- The non-transferable items are Equipment Rentals and Non-skier Activities.
- Transfer fee also increases to $350.00 CAD as of November 14, 2026.
- Trip transfers are prohibited
- Transfers are prohibited starting November 29, 2026.
General Trip Information
- boothskisnowboard@gmail.com
- Only Booth-specific questions!
- Whistler Blackcomb, British Columbia
- Arrival Date: December 13, 2026
- Departure Date: December 18, 2026
- What’s Whistler Blackcomb? Whistler Blackcomb is one of North America’s premier ski destinations, known for its massive terrain, deep snowfall, and legendary après-ski scene. Made up of two interconnected mountains—Whistler and Blackcomb—the resort offers more than 8,000 acres of skiable terrain, with everything from wide-open groomers and mellow cruisers to steep bowls, glades, and challenging alpine terrain. Beyond the skiing, Whistler Village is packed with restaurants, bars, shops, and nightlife, making it a destination that offers plenty to do both on and off the mountain.
- Where’s Whistler Blackcomb? Whistler Blackcomb is located in Whistler, British Columbia, Canada, about two hours north of Vancouver. The journey from Vancouver to Whistler follows the scenic Sea-to-Sky Highway, with incredible views of mountains, forests, and coastal landscapes along the way. Once you arrive, Whistler Village puts you right in the middle of the action, with easy access to both mountains and a huge selection of dining, après, and nightlife options all within walking distance.
- Why Whistler? A trip to Whistler Blackcomb is about more than just getting as many ski days in as possible. It’s the combination of world-class terrain, a vibrant village, and the unmistakable Canadian mountain-town atmosphere that makes Whistler such a bucket-list destination. Whether you’re looking to spend all day exploring the mountain, grab a drink at après, or experience Whistler’s nightlife after the lifts close, there’s something for everyone throughout the trip.
- Yes, roughly 2 weeks prior to the trip departure you will receive a confirmation including all information for planned social events, lodging, lift tickets, airport shuttles, etc.
- Changes can be made to your invoice right through the SkiSync portal. If you do not see what you would like to change on the portal, SkiSync customer service is here to help at info@skisync.com!
- Nope! SkiSync trips always make sure there are non-skiing options available to participants.
- Condo lodging for five nights
- All resort taxes and fees
- On-site SkiSync staff to coordinate your arrival/departure logistics and guest services.
- Access to all group-planned social events.
- Trip insurance is not required, it is highly recommended. Winter storm systems are constant this time of year and serve as an excellent reminder of the benefits available with travel insurance. When planning travel during the winter, travel insurance benefits include trip cancellation, travel delay, medical emergency, and missed connection benefits. We offer a range of options to cover you in almost any situation.
- If you have not paid in full for your trip you may contact insurance@skisync.com to add as a trip option.
- See the Whistler Blackcomb trail map here.
- A trip-specific map will be shared as we get closer to your trip date.
- General Customer Service
- (855) 754-7962 | info@skisync.com
- General questions, cancellations, transfers, refunds, and terms & conditions.
- Insurance
- insurance@skisync.com
- Insurance questions and CFAR purchased through SkiSync.
- Transportation
- transportation@skisync.com
- Travel organized through SkiSync.
- Ikon & Epic Pass
- ikonpass@skisync.com | epicpass@skisync.com
- Passes purchased through SkiSync.
Registration
- Sunday, September 20, 2026 at 12:30 PM CT
- https://gw.skisync.com/reg/cxf
- All travelers must register for the trip individually
Ground Transportation
NOTICE: Ground Transportation FAQs:
Whistler Blackcomb charter bus information, times, and routes will not be available until closer to the trip. These will be shared on your trip confirmation letter roughly 2 weeks before the trip start date. If you have a specific inquiry or concern regarding ground transportation, please contact transportation@skisync.com.
- Unfortunately, we cannot provide ground transportation on days other than the official start and end date. We will provide suggestions for transportation on your confirmation letter roughly two weeks before the trip start date.
- Your trip confirmation will include information regarding all event transportation. If no event transportation is provided, the event is either walk/ski-able or you may take local transportation.
- Please arrive at your shuttle location 30 minutes prior to the shuttle time designated on your trip confirmation.
- Shuttles will be scheduled to arrive at the departing airport 2 hours before domestic flights and at least 3 hours before international flights.
- Please contact transportation@skisync.com if you are unable to make your scheduled shuttle time.
Housing
NOTICE Housing FAQs:
Whistler Blackcomb lodging amenities, front desk hours, local grocery options, rooming assignments, lodging shuttle information, and ski valet/storage if available will not be available until closer to the trip and will be shared on your trip confirmation letter roughly 2 weeks before the trip start date. If you have a specific inquiry or concern regarding housing, please contact info@skisync.com.
- Rooming logistics and lodging assignments will be controlled by the Booth - via a sign-up process that will occur after trip registration is complete.
- Yes, all lodging will offer Wifi.
- If your lodging has a [f]ront desk, concierge, or host- hours will be provided to you on the trip confirmation emails.
Trip Check-in FAQs
NOTICE Check-In FAQs:
Whistler Blackcomb, trip check-in time(s) and location(s) will not be available until closer to the trip and will be shared on your trip confirmation letter roughly 2 weeks before the trip start date. If you have a specific inquiry or concern regarding check-in, please contact info@skisync.com.
- Trip check-in times will be listed on your trip confirmation letter to be shared roughly 2 weeks before your trip start date. Travelers arriving early can ask the front desk of their lodging if their room will be ready earlier.
- Yes, one member of your room may check in to lodging with a debit or credit card. This serves as an incidental deposit for your lodging.
- If charged, a temporary hold will be placed on your card upon arrival and will only be charged if there is excessive cleaning or unclaimed damage to your room.
Lift Tickets, Lessons, & Rentals
NOTICE Lift Ticket, Lesson, Rental FAQs:
Whistler Blackcomb lesson times and locations, as well as rental locations, will not be available until closer to the trip and will be shared on your trip confirmation letter roughly 2 weeks before the trip start date. If you have a specific inquiry or concern regarding lift tickets, rentals, or lessons, please contact info@skisync.com.
- The last day to edit your trip invoice and options is November 13, 2026.
- Changes requested after November 13, 2026 will incur a fee and are not guaranteed.
- These will all be offered to you directly through the SkiSync portal. If you miss the deadline, please contact the resort directly.
- If you are planning on skiing outside of this ski trip, we highly suggest purchasing a discounted Epic Pass through the Epic Pass purchase portal! This is the lowest price you will find on the Epic Pass. You can also purchase lift tickets within the trip portal if you do not expect to ski outside of this ski trip.
- Please note rebates (discount) will be provided after customer service has reviewed that a traveler has purchased both an Epic Pass and a Booth 26-27 ski trip.
- Purchase your Epic Pass through the Booth discount link: https://gw.skisync.com/reg/cua
- See the Whistler Blackcomb hours here.
- SkiSync is offering a variety of Ski/Snowboard, Boot, and Helmet Rentals through your profile. Please log in to see the various options available for purchase!
- You can exchange your equipment at the rental shop for better-fitting equipment.
- Discounts are only available for pre-purchase. If not booked through the portal. you will need to book rentals directly with a local shop online or purchase rentals as a walk-in.
- All rental information will be provided in your trip confirmation shared roughly two weeks prior to arrival.
- Please see the following packing list for suggestions on what to bring on a SkiSync trip. If you will need to rent anything for your trip, Depending on what equipment you rented, you should bring the rest (e.g., goggles, ski pants, ski gloves). The Booth will share information on any themed party attire closer to the date of the trip.
- On-site alterations to your reserved rentals are not allowed. Some ski areas allow for “gap days” in lift ticket/rental packages. If this is the case for your trip, you will be prompted to list the gap day during trip registration.
- Group lessons are open to all travelers at Whistler Blackcomb, so your group may include skiers and riders from outside your trip — though it’s likely some fellow travelers will be in it too. Specific lesson times and details will be shared by your trip leadership.
Social Events
NOTICE Social Event FAQs:
Whistler Blackcomb social event times and locations will not be available until closer to the trip and will be shared on your trip confirmation letter roughly 2 weeks before the trip start date. If you have a specific inquiry or concern regarding events, please contact info@skisync.com.
- The calendar of events will be provided on your Trip Confirmation letter roughly two weeks before trip arrival.
- Lift ticket and party credentials will be given out during trip check-in. If you are unable to make the check-in times offered, please contact info@skisync.com.
- You can ski as much or as little as you’d like - no activity is mandatory!
- Yes — everyone attending events must be registered and paid in full for the trip, including non-skiers and guests. Partners and guests cannot attend events without registering for the trip or social package (if offered) themselves.
- Yes! Just be sure you have registered for the trip and Booth events!
- Please be sure to check the event schedule shared on your trip confirmation to ensure there are no ski-to events. If so, you will not be able to walk to these.
- All SkiSync, Booth-sponsored event wristbands must be purchased or transferred through your SkiSync profile. Any Transfers made outside of the system will not be recognized, are prohibited, and will result in a mandatory on-site charge.
- All partners must register for the Ski Trip to attend events.
Daytime / Non-Skiing Activities
- If there are non-skiing activities offered on your trip, they will be provided on your Trip Confirmation letter roughly two weeks before trip arrival. If none are being offered, we will relay a selection of recommended activities in the area.
- We try our best to plan these events to not conflict with the larger parties, so most do not conflict.
- If there are non-skier activities offered, they will be announced by your trip leaders and available in your trip portal. Deadlines and cancellation policies will be included in non-skier activity sign-ups.
- If not registered for the trip or missed the deadline to sign up for a SkiSync /Booth-sponsored activity, which is also offered to the general public, you may be able to register to attend directly with the vendor. depending on capacity.
- If you cannot attend an event, you must request to cancel your reservation for the event by the deadline listed on your profile under the “Last day to change/cancel trip options for a refund.
Cancellation, Transfer, and Refund
- If not canceled by the listed deadlines, you must have trip insurance or complete a transfer to obtain a refund for this trip. Lodging is nonrefundable. Please see the following deadlines regarding trip refund-Last day to cancel trip options for partial refund, Last day to transfer lodging with trip options, Last day to transfer trip lodging only, or Trip transfers are prohibited.
- Depending on your trip, you may transfer your trip to a new trip member if you are still within your trip deadlines, as designated in your terms and conditions of transfer.
- If you are within the deadline to transfer your trip as listed under the Last day to transfer lodging with trip options, Last day to transfer trip lodging only, Trip transfers are prohibited. Please follow the instructions here for details on trip transfers.
- To cancel your trip registration, log in to your portal, select “View Invoice”, “Request to Cancel Trip, and “Request to Cancel the Trip”. Please include your name as well as your reasoning for cancellation.
Trip Insurance
- Trip insurance is not required; it is highly recommended. Winter storm systems are constant this time of year and serve as an excellent reminder of the benefits available with travel insurance. When planning travel during the winter, travel insurance benefits include trip cancellation, travel delay, medical emergency, and missed connection benefits.
- SkiSync offers insurance through Vertical Insurance via their CFAR plan; see details for this plan here!
Health and Safety
- Altitude sickness is physical distress caused by difficulty adjusting to lower oxygen pressure at high altitude. Most cases of altitude sickness are mild, but some may be life-threatening.
- Symptoms of altitude sickness include headache, nausea, shortness of breath / fast heart rate, loss of appetite, fatigue, and difficulty exercising / physically exerting oneself.
- The key is staying hydrated! Drink lots of water, and if needed, supplement with electrolytes (e.g., Gatorade, LiquidIV, Revitalyte). This also means thoughtful regulation of alcohol consumption. While there is some evidence that suggests alcohol itself will make you feel more intoxicated at higher elevations, it will further reduce your body‘s ability to absorb oxygen - meaning rougher hangovers and higher risk of altitude sickness.
- Other tips for altitude sickness prevention include: climbing / walking uphill more slowly than you usually would, generally taking it easy during the first day or two of the trip, eating carbs (your body needs more calories at higher altitude), and getting adequate sleep.
- Hydrate, eat, rest, and lower your elevation to the extent possible (i.e., probably better to hang around the base than to ski). Over-the-counter medications may also help with specific symptoms like headache and nausea.
- Best to consult directly with your physician or a medical practitioner in Whistler Blackcomb, British Columbia. Remember, the best thing to do in the case of altitude sickness is lower your elevation, so if your altitude sickness symptoms are severe, it may make sense to leave the trip :(
- A: White patches on your skin are an early indication of frostbite, which can have permanent consequences. If these symptoms are minor, just head inside to warm up with some hot chocolate. If they are more serious, find Ski Patrol right away. It is cold out there. Keep an eye out for your friends and ask them to keep an eye out for you.
- Call 911. In the event of an emergency, please get help, contact relevant services, and then reach out to your trip leadership.
COVID Protocols
As the COVID-19 environment evolves, our team is working to develop COVID protocols to keep all ski trip attendees safe. We will share more information as we get closer to ski trip!